If you can't choose any of step-by-step Outlook troubleshooting the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. Add a contact to your Favorites by selecting a contact in the list, and then selecting Add to favorites. When you add someone as a favorite in People, they'll also show up under Favorites in Mail, and the other way around, provided that the contact has an email address.
The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file.
Get phone, chat, or premium Outlook support to resolve issues even faster. step-by-step Outlook troubleshooting Outlook support is a valuable resource for organizations that rely on Outlook for their daily operations and want to get the most out of their Microsoft software. If you can’t get into your Outlook email account, start by checking your internet connection. Try resetting your password using Microsoft’s password recovery tool. If you see an error message, it could clue you in on what’s wrong.
Optionally, you can try to recover additional repaired items from the backup personal folder. You can use the Inbox Repair Tool (scanpst.exe) to repair corrupted Personal Folders (.pst) and Outlook Data (.ost) files. This is useful when your OST file is relatively big (more than 5 GB) and it would take a long time to recreate it. Also, it can be useful when you are getting errors when importing data from a PST file.
To resolve that there are several solutions you can use, some common ones are mentioned in step-by-step Outlook troubleshooting this flowchart. Sometimes browsers can automatically disable some of the Outlook web features, which can lead to this issue. Follow the below given steps to enable the permissions.
Whether you are a Microsoft Outlook, Exchange or step-by-step Outlook troubleshooting Office 365 user, you may come across or encounter the PST files. These Outlook data (PST) files store user’s data, including email messages, calendars, tasks, journals, etc. However, if the SCANPST or Inbox Repair tool fails to repair the PST file, remember to use an advanced Outlook PST repair tool, such as Stellar Repair for Outlook. It can repair corrupt, inaccessible, or encrypted PST files of any size, with complete integrity. Remember that the backup file was the original corrupted file, and you may find that you cannot recover anything other than what was recovered in the Lost and Found folder. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information that is not in the Lost and Found folder.
I would say first things first is figure out if any of step-by-step Outlook troubleshooting these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.
Contact someone directly by selecting Start chat or Send email. For contacts, you can select Filter in the upper right to select what to display in the list and how to sort. If you decide you don't want the calendar you created, right-click the calendar and select Remove. Under Calendars, My calendar is the default selection and displays the calendar in Month view.
To install step-by-step Outlook troubleshooting the latest Windows and Office updates, click the link below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. If you are having trouble locating scanpst.exe you can also use OutlookTools (free!). For a step-by-step guide on how to work with scanpst.exe see Using the Inbox Repair Tool (scanpst.exe). Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.
I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but step-by-step Outlook troubleshooting cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail. So, there are several factors that cause the Outlook web access issue.
This integration supports the broader goal of enhancing productivity and streamlining communication workflows for users. As the new Outlook 2024 (Outlook for Windows) continues to evolve, Microsoft regularly updates its support resources to address new features, known issues, and user feedback. For the latest support information, it’s recommended to check directly with Microsoft through their official support channels.